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Privacy Policy

Last Updated: January 2026

GridShark.io (“GridShark,” “Company,” “we,” “us,” or “our”) is committed to maintaining the confidentiality, integrity, and security of personal information processed through our website, mobile applications, and fleet intelligence platform (collectively, the “Platform”).

This Privacy Policy describes how GridShark collects, uses, discloses, retains, and safeguards personal information in connection with providing location-enabled fleet management, operational reporting, analytics, and related SaaS services to commercial customers.

This Policy applies to information collected through:

  • www.gridshark.io
  • Mobile applications deployed by GridShark
  • Customer portals and dashboards
  • Communications with GridShark

By accessing or using the Platform, you acknowledge and agree to the practices described herein.

1. Categories of Information We Collect

GridShark collects personal information in the following categories:

A. Account & Business Information

  • Name
  • Business name
  • Business address
  • Email address
  • Telephone number
  • Account credentials
  • Company identifiers (including client codes or integration codes)
  • Billing and payment information

B. Operational & Geolocation Data

Because GridShark provides geofenced reporting and fleet activity monitoring, we may collect:

  • Device identifiers
  • GPS location data
  • Timestamped location coordinates
  • Route and travel history
  • Operational activity logs
  • Application usage metrics
  • Device operating system data

Location data is collected only when enabled by the device user or deployed under a client’s authorized fleet configuration.

C. Automatically Collected Technical Data

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring URLs
  • Page interaction data
  • Access timestamps

D. Information Received from Clients or Business Partners

We may receive business-related data from:

  • Financial institutions
  • Lenders
  • Recovery agencies
  • Dealerships
  • Industry technology partners

We require such third parties to represent that they have lawful authority to provide such data.

2. Purposes of Processing

GridShark processes personal information for the following lawful business purposes:

  • To provide contracted SaaS services
  • To generate automated geolocation updates
  • To administer user accounts
  • To provide operational reporting and analytics
  • To enhance platform performance
  • To provide customer support
  • To detect fraud or misuse
  • To maintain system security
  • To comply with legal and regulatory requirements

Where required by law, processing is conducted pursuant to contractual necessity, legitimate business interests, legal obligations, or user consent.

3. Disclosure of Information

GridShark does not sell personal information.

We may disclose personal information to:

  • Cloud hosting providers
  • Data analytics providers
  • Payment processors
  • Security monitoring vendors
  • Corporate affiliates
  • Professional advisors (legal, audit, compliance)
  • Entities involved in mergers, acquisitions, or restructuring

We may also disclose information when legally required or reasonably necessary to:

  • Respond to lawful subpoenas or court orders
  • Protect the rights or property of GridShark
  • Prevent fraud or unlawful conduct
  • Protect public safety

All service providers are contractually required to process personal information consistent with applicable privacy laws.

4. Cookies & Tracking Technologies

GridShark uses cookies and similar technologies to:

  • Maintain session integrity
  • Store user preferences
  • Analyze website performance
  • Support marketing and advertising

Users may manage cookie preferences via browser settings or cookie management tools provided on the website.

We may permit analytics providers to use persistent identifiers for traffic measurement and advertising performance analysis.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill contractual obligations
  • Comply with regulatory requirements
  • Maintain operational records
  • Resolve disputes
  • Enforce agreements

Location data retention periods may vary based on client contractual requirements and compliance obligations.

6. Data Security

GridShark maintains administrative, technical, and physical safeguards appropriate to the nature of the information processed, including:

  • Encrypted data transmission
  • Secure cloud hosting infrastructure
  • Role-based access controls
  • Multi-factor authentication (where applicable)
  • Continuous security monitoring

While we implement reasonable security controls, no system can guarantee absolute security.

7. Cross-Border Data Transfers

GridShark primarily operates in the United States. If personal information is transferred outside a user’s state or jurisdiction, we implement safeguards consistent with applicable data protection laws.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

California residents may have the right to:

  • Know what categories of personal information we collect
  • Know the sources of personal information
  • Know the purposes for which personal information is used
  • Know the categories of third parties to whom personal information is disclosed
  • Access specific pieces of personal information
  • Request deletion of personal information
  • Request correction of inaccurate information
  • Opt-out of the sale or sharing of personal information
  • Limit use of sensitive personal information (where applicable)

GridShark does not sell personal information.

We honor Global Privacy Control (GPC) signals where required by California law.

Exercising California Rights

To submit a request:

We may verify identity before processing requests.

We will not discriminate against individuals for exercising their California privacy rights.

9. Texas Data Privacy & Security Act (TDPSA) Rights

If you are a Texas resident, you may have rights under the Texas Data Privacy & Security Act (TDPSA).

Texas residents may have the right to:

  • Confirm whether we process personal data
  • Access personal data
  • Correct inaccuracies
  • Delete personal data
  • Obtain a portable copy of personal data
  • Opt out of targeted advertising
  • Opt out of the sale of personal data
  • Opt out of profiling in furtherance of decisions that produce legal or similarly significant effects

GridShark does not sell personal data and does not engage in profiling that produces legal or similarly significant effects.

To exercise Texas privacy rights, contact:

Email: admin@GridShark.io

We will respond within timelines required by Texas law.

10. Do Not Track & Global Privacy Control

Due to lack of standardized enforcement mechanisms, GridShark does not respond to browser “Do Not Track” signals.

However, we recognize and process Global Privacy Control (GPC) signals as required by applicable law.

11. Children’s Data

The Platform is intended for business and commercial use only and is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

12. Authorized Agents

Authorized agents may submit access or deletion requests on behalf of California or Texas residents, subject to verification of identity and written authorization.

13. Changes to This Privacy Policy

GridShark reserves the right to update this Privacy Policy periodically. The revised date will be posted at the top of this page.

Continued use of the Platform after updates constitutes acceptance of the revised Policy.

14. Contact Information

For privacy-related inquiries or to exercise your rights:

GridShark.io
GridShark
Email: admin@GridShark.io