DO YOU HAVE QUESTIONS?
General FAQs
GridShark is a fleet intelligence platform built specifically for LPR operations in the repossession industry. It gives you real-time visibility into where your drivers have been, where coverage is lacking, and where they need to go next—turning your operation from guesswork into a coordinated system
GridShark is built specifically for repossession companies running LPR operations, from small teams to large multi-location fleets.
By showing where your drivers have been and where they need to go next, GridShark reduces wasted time and increases productive coverage.
No. GridShark is designed for real-world use, with a simple interface that drivers and managers can quickly understand and adopt.
Yes, drivers will need a compatible device setup to ensure accurate tracking and system performance. This includes a Windows Surface Pro and a VFAN GPS dongle
In many cases, just one additional recovery per driver can cover the monthly cost, with everything beyond that being additional upside.
Most companies can complete onboarding and begin using GridShark within a few days after account approval.
Yes, you can add all drivers and admin users during onboarding to ensure full operational visibility from day one.
Yes, all users receive an email with instructions and a link to download and begin using the system.
GridShark is powered by Google Maps, providing reliable, real-time mapping and satellite views.
Yes, GridShark uses secure infrastructure, encrypted data handling, and controlled user access to protect your information.
No, GridShark is designed to enhance your operation, not replace your existing workflow.
By tracking coverage in real time, GridShark ensures drivers avoid areas that have already been scanned.
Yes, by giving drivers clear direction and visibility, it helps them operate more efficiently without increasing workload.
Because it turns an existing cost into a performance advantage—helping them get more results from the drivers they already have.
Billing FAQ’s
GridShark is priced per user, per month, giving you a scalable model that grows with your operation.
Billing begins only after your account is fully activated and ready for use—never during setup.
Yes, your first month is prorated so billing aligns with the start of your operational cycle.
GridShark uses a simple monthly subscription model based on the number of active users on your account.
Billing is standardized at the beginning of each month. Your first month is prorated based on your activation date.
If you activate mid-month, you’ll only be charged for the remaining days. Full billing begins the following month.
All payments are securely processed through Stripe, ensuring reliable and encrypted transactions.
You are only charged once your account is fully activated and ready for use—never during initial setup.
Yes, you can adjust your user count at any time. Billing will automatically reflect changes in the next cycle.
No long-term contracts are required. GridShark operates on a flexible monthly subscription.
We accept all major credit and debit cards through our secure Stripe billing system.
Yes, invoices are automatically generated and sent each billing cycle for your records.
Yes, all payment data is encrypted and securely handled through Stripe’s industry-leading security standards.